Advantis Credit Union

This sign signifies why I love Advantis CU! They are kind and amazing! Recently, I ask Alex at the Lombard location if I could obtain my transactions from 2020. Alex got me exactly what I needed immediately. I would highly recommend this credit union.

I joined years ago due to excellent rates. Since, that's about it that is worth staying. I've had checks take over a week to clear, transfers to other institutions take twice the time as others and the website and app are subpar. Recently, I wanted to add an account (again due to rates), and was treated poorly and like I might be trying something strange when all I wanted was a separate account to keep things apart. I don't look or act in any extreme way, so can't even say it's a bias problem. Just consistently experience people that think they are people's personal gatekeepers and judgy. Went to a competitor and had an excellent experience and felt like a person there!

Bo Hwang was a tremendous help to me in compiling an important transaction last week. She is professional, knowledgeable and very competent. The service was provided in a timely manner. We have worked with Advantis for 40+ years in a variety of different capacities and transactions. I would not think about going anywhere else. Thank you Bo & thank you Advantis!